Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business. Learn more about the Dasher Community at Dasher Central.Ĭustomer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately.

Here are some of the items they cover:Īdvertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.ĭelivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts.

DoorDash charges fees and commission rates to bring value to your business and community.

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